Introduction
As a new resident in Dubai, one of the essential tasks on your to-do list is registering for DEWA (Dubai Electricity and Water Authority) services. DEWA provides uninterrupted utility services, including electricity and water, ensuring a seamless living experience in your new home. In this comprehensive guide, Milestone Homes Real Estate which is the top real estate company in Dubai will walk you through the DEWA registration process, helping you understand the importance of registration and providing step-by-step instructions to simplify the procedure. Whether you prefer online or in-person registration, this guide will ensure that you successfully register for DEWA and enjoy uninterrupted utility services in Dubai.
Understanding DEWA and its Importance in Dubai
DEWA, which stands for Dubai energy and Water Authority, is Dubai’s principal provider of energy and water services. It plays a vital role in ensuring the availability of reliable and sustainable utilities to residents and businesses across the city. DEWA’s commitment to service excellence has made it a trusted authority in providing uninterrupted power and water supply, contributing to Dubai’s reputation as a global city.
Registering for DEWA is crucial because it grants you access to essential utility services in your new home. Without DEWA registration, you won’t be able to receive electricity and water connections, making it impossible to lead a comfortable life in Dubai. Therefore, it is essential to familiarize yourself with the registration process to ensure a hassle-free experience.
How to Register for DEWA
Step 1: Filling Out the Registration Form
The first step in the DEWA registration process is to accurately fill out the registration form. Whether you choose online or in-person registration, providing correct information about your property, tenancy contract, and personal details is crucial. Take the time to review the form for any errors before submission.
Step 2: Submitting the Application and Documentation
After completing the registration form, you need to submit it along with the required documents. If you prefer online registration, upload scanned copies of the documents through the DEWA portal. For in-person registration, visit the DEWA Customer Happiness Centers and submit the documents to the authorized personnel.
Step 3: Gather the Required Documents
To streamline the DEWA registration process, gather the following documents in advance:
- Valid Emirates ID (Original and copy)
- Passport (Original and copy)
- Tenancy Contract (Original and copy)
- Title Deed (Original and copy, if you own the property)
- Proof of Ownership (Original and copy, if you own the property)
Having these documents readily available will help expedite the registration procedure.
Step 4: Online or In-person Registration?
DEWA offers both online and in-person registration options, allowing you to choose the method that suits your preference and availability. While online registration provides convenience, in-person registration offers a more personalized experience.
Creating Your DEWA Account Online
If you opt for online DEWA registration, follow these steps:
- Visit the DEWA website and navigate to the registration portal.
- Create a new account by providing your personal information, contact details, and property-related information.
- Verify your account through the verification link sent to your registered email address.
- Login to your DEWA account and proceed with the registration process.
Step 5: Payment and Activation
After your application is processed, you will receive a notification to make the necessary payment for DEWA registration fees. It is important to note that activation charges apply, depending on the type of connection and meter size. Here is an overview of the activation charges (applicable to VAT):
- Electricity and water connection fee (small meters): AED 100
- Electricity and water connection fee (large meters): AED 300
- Registration fee: AED 10
- Knowledge fee: AED 10
- Innovation fee: AED 10
Once the payment is completed, your DEWA account will be activated, granting you access to uninterrupted electricity and water services in your Dubai home.
DEWA Activation Charges
To ensure a seamless registration experience, it is important to be aware of the activation charges associated with DEWA registration. These charges include electricity and water connection fees, registration fees, knowledge fees, and innovation fees. The amount varies based on the size of the meter and the type of connection.
DEWA Housing Fee & Calculation
Additionally, DEWA imposes a housing fee, also known as a municipality fee, on all expatriates in Dubai for services provided by the city. The housing fee appears on your bill once a year. It is calculated as 5% of your annual rent. For property owners, the rental value of the property is considered, as per the RERA rental index.
DEWA Premise Number
In Dubai, each premise is assigned a unique 9-digit premise number. You can find this number at the entrance of your premises. It is essential to provide this number whenever you need to communicate with DEWA or access their services.
DEWA Move-to Service
If you plan to move from one premises to another within Dubai, DEWA offers a convenient Move-to service. This service allows you to transfer your DEWA account seamlessly. To apply for a Move-to request, you need the following information:
- EJARI number of your current residence
- Premise number of your new residence
- Date of move-in
- Account number of your existing residence
- Date of move-out
You can apply for a Move-to request online through the DEWA official website or visit any DEWA service center to complete the process.
FAQ’s (Frequently Asked Questions)
DEWA registration costs vary depending on the type of connection and category of user. The registration fees typically include a refundable security deposit and a one-time connection charge. For specific cost details, please visit the official DEWA website or contact DEWA customer service.
To add your DEWA account online, you need to register for DEWA’s online services. Follow these steps:
- Visit the official DEWA website.
- Look for the registration or sign-up section.
- Fill in the required information, such as your personal details, account number, and contact information.
- Create a username and password for your online account.
- Complete the registration process and verify your account.
Once registered, you can log in to your DEWA account online and access various services and features.
The DEWA fee in Dubai includes various components, such as water and electricity charges, connection fees, and other associated costs. The exact amount depends on factors such as your consumption, type of connection, and tariff category. You can refer to the DEWA website or contact DEWA customer service to obtain the latest fee structure and detailed pricing information.
DEWA user ID refers to a unique identifier assigned to each DEWA customer for accessing their online account and managing their services. It is typically created during the registration process. The user ID is used along with a password to log in to the DEWA online portal or mobile app. If you have not registered for DEWA online services or have forgotten your user ID, you can contact DEWA customer service for assistance.
Conclusion
DEWA registration is a vital step for new residents in Dubai to access uninterrupted electricity and water services. By following the step-by-step guide provided in this article, you can simplify the DEWA registration process. Whether you choose online or in-person registration, ensuring accurate information and submitting the required documents will help you enjoy a hassle-free experience. Remember to pay the necessary activation charges, including the housing fee, and keep your premise number handy for future communications with DEWA. By completing the registration process successfully, you can settle into your new home in Dubai and enjoy reliable utility services provided by DEWA.
